1.1. Pre-Dispatch Cancellation

Orders may be cancelled before dispatch by contacting customer support.

Refunds will be initiated within 48 business hours

1.2. Post-Dispatch Cancellation

Once an order is dispatched, cancellation is not permitted, due to food safety and logistics constraints.

Eligible issues may instead be addressed under the Return & Replacement Policy.

1.3. Delivery Refusal

Uninformed refusal of delivery may result in deduction of actual forward and reverse logistics costs from the refund amount.